GIFT CARD

• Worldwide shipping. Orders are usually processed within 24 hours of confirmation and payment; weekends and public holidays may cause delays. Custom production time is confirmed separately.
• Delivery & cost: Standard Express is free, with estimated transit of 7–15 business days. DHL/UPS Express(2-5 business days) costs $80. Transit times exclude processing; customs or other delays may apply.
• Duties & taxes: Any import duties or taxes charged at your destination are your responsibility.
• Returns & exchanges: Non-promotional, non-customized items are eligible for returns or exchanges within 15 days of receipt. Promotional and customized products are excluded from this 15-day policy. For quality-related returns or exchanges, SUSSILAND covers the return and exchange shipping costs. For non-quality-related returns or exchanges, the customer covers the return and exchange shipping costs. Items must be unused, unwashed and unaltered, with original packaging, tags and accessories. Please obtain approval before returning.
• Customized items: Non-returnable and non-exchangeable except for craftsmanship or material defects.

Shipping Policy  ·  Return & Exchange Policy

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